Nortel's Communications Solutions for Small and Medium Businesses

Nortel has announced a new portfolio of voice, data and wireless products designed to help small and medium businesses (SMB) boost employee productivity and satisfaction, streamline business operations and costs, and deliver superior customer service.

For nearly 20 years, Nortel has provided voice communication solutions to more than 15 million small and medium business employees in more than 80 countries, and its award-winning Business Communication Manager (BCM) 50 sold more than 22.000 units globally during its first year of availability. Nortel is replicating that success with the expansion of its SMB portfolio and is increasing focus on programs, training and tools to support channel partners and to ultimately drive revenue in this critical, growing market segment.

Nortel's expanded SMB portfolio brings the power of wireless LAN, Ethernet switching, security and converged voice and data to the SMB market. The portfolio will be available in August 2006 and consists of four new products that address unique requirements, challenges and budgets of smaller businesses. The new SMB portfolio also includes enhancements to Nortel's BCM.

According to a recent Nortel survey to more than 1.000 small and medium businesses around the world, data networking, wireless LAN and security software and devices are the top three technologies SMBs are most likely to purchase in 2006. Nortel's SMB portfolio of products and enhancements include:
Business Ethernet Switch 100 Family Provides cost-effective, easy-to-use desktop connectivity and delivers power for devices such as IP phones and wireless access points. This reduces wiring requirements and costs, and simplifies employee moves now and into the future.
Business Secure Router 222 Delivers low-cost connectivity to the Internet or IP networks and enables greater employee flexibility for work locations and hours via secure connectivity from home or elsewhere.
Business Access Point 120 Provides simple, secure wireless data and voice connectivity from anywhere, at anytime to allow employees to be more productive and accessible.
Business Element Manager Provides a simple and consistent network management interface across the SMB portfolio to streamline repetitive tasks and simplify network operations.
Business Communication Manager 4.0 Software enhancements to the BCM 200 and BCM 400 deliver enhanced simplicity and ease of management, as well as ad-hoc conferencing for up to 40 participants, expanded IP set support, enhanced security and voice-enabled WAN support.
Smaller businesses want to partner with resellers who can provide end-to-end technical support and who clearly understand their business. With the launch of the new SMB portfolio, Nortel is introducing new SMB specific sales training and on-demand marketing tools to assist its North America channel partners. New channel programs include the SMB Connection Partner Community, an online community established to facilitate communication between Nortel and its SMB channel partners, and Blueprints for Success, a tool developed with input from Nortel channel partners to identify best practices used when selling Nortel solutions to SMBs.

In Europe, Nortel recently announced the addition of an SMB program to its Accelerate partner initiative for new and existing partners that sell to companies with up to 250 employees. The program is designed to accelerate the profitability of these partners and increase the adoption of Nortel technology in the SMB market throughout EMEA.

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